5 Innovative Ways to use UGC to expand your Brand Online
User-generated content (UGC) is far more credible than branded advertising, and it’s a great strategy for filling your social feeds with gorgeous content. Running a UGC marketing campaign can be an incredible way to gain new followers, make sales, and turn your existing audience into customers. regardless of whether you’re running or introducing a new product.
A UGC marketing campaign can be a fantastic way to gain new fans, increase revenue, and turn on-the-fence viewers into paying clients! User-generated content (UGC) is a great way to fill your social media feeds with gorgeous content and is far more reliable than branded advertising.
Incorporating UGC into your campaigns can help you increase success regardless of whether you’re introducing a new product or managing a customer appreciation campaign.
Then, how can YOU design a productive UGC campaign?
Marketing is all about trying new things and going down uncharted paths. Success is frequently found there. So, be creative with your UGC campaign. Challenge the norm. Venture where no brand has gone before. Take risks without hesitation. Stop using social media for your campaign. Promote it on your website and, if appropriate, take into account using the content in your print and digital advertising.
Rewarding your customers will also boost engagement. Offer them a prize that has some sort of value to them in exchange for their content. Make sure you are receiving something in exchange for a larger reward, such as content that you can reuse in future marketing campaigns. Consider the best ways to engage your audience. Honour them and let them know how much you value them (and what they have to say).
People will start to trust your brand once you do that. And therein lies the secret to success, people.
Here are 5 innovative ways to use User-Generated Content Marketing to expand your Brand Online-
1. Post Content Guidelines across all Social Media Platforms: Since user-generated content and social media go hand in hand like peanut butter and jelly, you must publish content policies to inform clients and prospects of your expectations for their online conduct. Additionally, it encourages your customers to adopt and amplify the message of your brand, helping you maintain brand identity across channels.
The management of user-generated content in each channel will be outlined in content policies, which is crucial in preventing a full-blown PR crisis if customers post something unfavourable online about your company. Furthermore, they help your customers understand what information can be shared legally for the benefit of your business.
They also increase employee awareness so that they can look out for remarks and posts that might disparage your business or reveal confidential information, avoiding any potential legal action. You can choose the most productive social networks for your campaigns by establishing a clear set of guidelines for user-generated content on the web. Additionally, it enables you to view the online locations of your audiences and discover the locations of great interactions.
2. Start Gamification Projects: Customers can make content sharing enjoyable and rewarding by integrating gamification initiatives with user-generated content marketing messages. Customers are also engaged with the brand and encouraged to respond to a call to action by reimagining the content-sharing process as a game.
Hosting online competitions and developing leaderboards are fantastic places to start when implementing gamification in your user-generated campaign design. Leaderboards amplify the competitive nature of your social media competitions and motivate your third-party brand ambassadors to produce engaging content that will encourage other potential customers to sign up for your services.
You can reward brand advocates with discounts and coupons or badges or other social recognition in exchange for increased online engagement. Consumers believe user-generated content to be 2 points (4 times) more authentic than typical company-created content, according to the aforementioned report. If you provide incentives to your customers in the form of rewards, social proof, and triggers, your user-generated content campaigns will be more successful.
3. Manage User-Generated Content by using Tools: Today, using tools to manage media content is essential, especially with the rising usage of social media. By perusing your brand’s hashtags, mentions, and tagged posts, you can gather user-generated content (UGC). You can manage the content for later use by curating, storing, and using a tool like a content management system or a digital asset management system.
By using content management system software for your website, you can also keep an eye on performance and analytics to gauge the engagement metrics for each user-generated post and moderate the content to maintain the highest quality content for campaigns. Since the content you collect from social media is unfiltered, you will need to actively moderate it and censor offensive and irrelevant material.
These social media engagement tools also enable you to collect social media mentions of your business as well as images and videos in which you have been tagged. They also have a rights management attribute that lets you collect user content and use it in campaigns without running afoul of the law.
4. Delegate user Moderators: For you to stay on top of your user-generated content and make sure that you can handle growing website activity, having a social media manager to oversee company and fan activities online is essential. You can also use it to draw attention to user-generated content that favourably represents your business on social media. Your moderators can assist with timely content curation and problem-solving for users so that you can maintain their satisfaction through ongoing engagement.
To better understand how people feel about a product or service, moderators can also keep an eye out for negative comments. Understanding the responses of your audiences will provide you with insightful information that will help you modify your goods and services to maintain the satisfaction of your customers. Additionally, controlling user-generated content enables you to rise naturally in search engine results, enhancing your company’s online presence. It’s important to remember that any negative comments or reviews about your products have an immediate impact on how well search engines rank your website. You can filter content before it appears and have an impact on other users of the platform with a user moderator, improving your chances of ranking naturally.
5. When submitting content, use CAPTCHA: Spamming with bots on social media and other similar platforms has become popular. A spambot can quickly ruin a completely positive thread by flooding it with spam and driving away satisfied customers. Because of this, you must use CAPTCHAs to stop malicious bots from flooding your social media platforms with spammy advertisements and messages.
A CAPTCHA is a potent program that uses tests that humans can pass but that pre-existing computer programs cannot protect websites from bots. User-generated content threads are shielded from harm and anything that might endanger their information and the site as a whole thanks to this important security measure.
By using CAPTCHAs, you can stop automated comment spamming, make sure that spam doesn’t obstruct real user interactions, and stop it from annoying your customers. Additionally, it gives you the ability to uphold a certain level of content quality and defend yourself against black-hat SEO strategies.
Conclusion: Organizations can be more proactive in developing long-lasting relationships with customers that lead to numerous sales over time by managing user-generated content effectively. You can establish trust and awareness with current prospects and highlight happy customer experiences by focusing your multi-channel SMM strategy around customer content.
Uploadcare can help if you want to integrate user-generated content into your project. An end-to-end media pipeline called Uploadcare offers full-stack technology to handle the entire life cycle of your content. It’s a full toolkit that combines solutions for secure uploading, clever processing, and adaptive delivery to free you and your team from a ton of manual file-handling work. Make sure Uploadcare is the right choice for your project by giving it a test drive.